Membership Hold Request
  • This is not a termination request.

  • You have the option to put your automatically recurring monthly membership on hold for any reason for a minimum of thirty (30) consecutive days, up to a maximum of sixty (60) days.

  • Membership hold requests must be submitted with no less than fifteen (15) days prior to any scheduled payments. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.

  • You may restart your membership prior to the expiration of the hold period. Just email us to notify us of your plans getfit@sparksurrey.com

  • Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.

  • You are only allowed to put your membership on hold 2 times maximum in a calendar year.

  • An Admin Fee of $20.00 will be processed for every hold request.

  • If you chose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).